A passenger was forced to stand for a seven-hour flight after an obese man sitting next to him took up most of his chair.
Arthur Berkowitz said the 28-stone passenger made it impossible to move on the US Airways flight from Philadelphia to Alaska.
His ordeal was revealed on a travel blog where the airline apologised for the ‘regrettable incident’ in July.
‘I didn’t fly from Alaska to Philadelphia on Flight 901,’ Mr Berkowitz told elliott.org. ‘I stood.’
He said flight attendants were ‘sympathetic’ to his predicament but said they were not allowed to let him sit in their jump seats.
After complaining, Mr Berkowitz received a voucher for £120 in compensation for his £500 flight.
US Airlines said in a statement: ‘Our intention is to offer the best travel experience possible.
‘The details you have provided indicate that we have failed to meet our intentions.’
Original article published in Metro: 24/11/2011